1. Introduction 2. Literature Review 2.1. Definition of Green Logistics 2.2. Historical Context and Evolution 2.3. Key Theoretical Frameworks 2.4. Previous Studies on Green Logistics 2.5. Operational Performance Metrics 3. Methodology 3.1. Research Design 3.2. Case Study Approach 3.3. Data Collection Methods 3.4. Sampling Techniques 3.5. Data Analysis Procedures 4. The Concept of Green Logistics 4.1. Principles and Practices 4.2. Environmental Impact Assessment 4.3. Cost-Benefit Analysis 4.4. Challenges in Implementation 5. Operational Performance in Logistics 5.1. Definition and Measurement 5.2. Key Performance Indicators 5.3. Factors Influencing Performance 5.4. Role of Technology in Optimization 6. Case Study: United Express Cameroon 6.1. Company Overview 6.2. Implementation of Green Logistics 6.3. Operational Changes Observed 6.4. Challenges and Solutions 6.5. Comparative Analysis with Competitors 7. Analysis of Findings 7.1. Impact on Environmental Objectives 7.2. Changes in Operational Performance 7.3. Stakeholder Perceptions 7.4. Implications for Industry Practice 8. Conclusion and Recommendations 8.1. Summary of Key Findings 8.2. Recommendations for Improvement 8.3. Policy Implications 8.4. Directions for Future Research
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